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Problems on MacBook Pro OS High Sierra can take different forms. However, among all of them, it is the Gray Screen of Death that is considered the most troublesome.
There are many possible causes why a MacBook Pro gets stuck on a gray screen. Surprisingly, too, there are lots of MacBook issues that get mistaken for the gray screen problem on MacBook Pro OS High Sierra. So to clear things out, continue reading below.
The MacBook Pro Gray Screen Issue
Believe it or not, the gray screen issue on MacBook Pros frequents every Q&A site. It seems that more and more MacBook Pro users running High Sierra are still unable to find solutions to their problem. Feels terrible, right?
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Well, it only feels that way because many still have got no clue for a possible reason. But if you’re familiar with the nature of Macs, you should know that the chances of fixing Mac issues are high.
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Interestingly, what those MacBook Pro users are seeing is not really a gray screen. It could simply be a black screen with a built-in Retina display that appears gray during the initial startup phase. Most often, the problem is reported to appear after restarting a MacBook Pro. There are instances , though, when the gray screen appears with the Apple logo or a spinning globe sign.
Now, how do we fix this gray screen problem?
6 Possible Solutions to Gray Screen Problems on MacBook Pro OS High Sierra
Of course, there are hardly problems that cannot be resolved. The same applies to your MacBook. Here are six possible solutions to your gray screen problems:
Solution #1: Disconnect All External Peripherals.
- First, shut down your MacBook by pressing the Power button.
- Disconnect all the peripherals connected to your MacBook, except the mouse. Be sure you also disconnect your headphones and any Ethernet cable.
- Switch on your MacBook.
- If you are already seeing a blue screen, then it means the problem is with one of the peripherals. Try to find the problematic peripheral by shutting down your Mac and reconnecting the peripherals one at a time.
- After identifying the faulty peripheral and you still see the persistent gray screen, it is possible that your mouse or keyboard could be the culprit. If you have an extra mouse or keyboard, swap it and test it out.
- Restart your MacBook.
If the display of forlorn grayness persists, then try the succeeding solutions.
Solution #2: Repair Your Hard Disk Drive Using Disk Utility.
Another possible culprit for your gray screen problems is your hard disk. To fix it, you have to run Disk Utility by booting your system into Recovery Mode.
Follow the instructions below for a step-by-step guide:
- Shut down your MacBook Pro by long-pressing the Power button.
- Hold down the CMD + R keys to power up your MacBook Pro again.
- You will be taken to the OS X Utilities screen.
- Select Disk Utility.
- Choose your MacBook Pro’s built-in hard drive under Disk Utility.
- Hit Verify Disk to continue.
- You should receive a notification that the problem has already been fixed.
If the gray screen still greets you, you still have four more options to try.
Solution #3: Safe-Boot Your MacBook Pro.
Have you heard of the function called Safe Boot? It works by performing certain diagnostics on your macOS to ensure everything is up and running. It so happens that this function can also get rid of your gray screen problems.
To run Safe Boot, follow these steps:
- Shut down your MacBook Pro.
- Wait for 10 seconds and restart it while pressing down the Shift key.
- Safe Boot will now start doing its job. Just wait for it to finish its task.
- It will notify you if it has already completed the diagnostics.
If this solution worked, restart your machine from the Apple menu. Otherwise, let’s find out what else you can do.
Solution #4: Reset the PRAM or NVRAM.
Sometimes, the problem is with your PRAM or NVRAM. These unique memory sections are notorious for causing troubles in Macs. Then again, they can be reset to their default settings. Although resetting to your default MacBook Pro settings will take time, it could be worth it.
Here’s how to reset the PRAM or NVRAM:
- Disconnect all the peripherals connected to your MacBook Pro.
- Restart your MacBook Pro.
- Before the gray screen shows, press the Command, P, R, and Option keys.
- Hold all the keys until your MacBook Pro restarts. You should then hear another startup sound.
- Release all the keys.
- If the gray screen no longer appears, reconnect your peripherals.
If you’re still unlucky, it’s time to get serious and try the last few solutions.
Solution #5: Repair Your Startup Drive.
You have already explored all possible solutions on how to fix your gray screen problems on MacBook Pro OS High Sierra, but the problem persists. Don’t worry, though, as you still have another solution!
While this can be a bit tricky, repairing your Startup Drive might just work for you. Here’s how:
- Start your MacBook Pro from an OS X Installer DVD.
- Insert the DVD installer into your optical drive.
- Switch off your MacBook Pro.
- Restart your Mac while pressing the C key. It will then take you to a menu for booting your MacBook Pro from the optical drive. You have three options from here. These are:
- Start from an OS X Installer DVD
- Start from the Recovery HD
- Start from an External Drive
- Select one and follow the instructions provided.
If your MacBook Pro launches successfully with any of the three methods, then great. But if not, well, you still have one last solution to try.
Solution #6: Reinstall High Sierra.
If all else fails, you may reinstall High Sierra. Simply follow these steps:
- Shut down your MacBook Pro.
- Press the CMD + R keys and switch on your MacBook Pro again.
- A new window will pop up with the option Reinstall MacBook Pro OS High Sierra. Select it.
- Wait for the process to finish.
Hopefully, this solution has now fixed your problem.
Conclusion
Gray screen problems are common, but they may only be a result of peripheral or OS installation issues. We just don’t pay attention to the tiny things that may affect our MacBook’s performance, hence they accumulate and worsen over time. Lucky for you, you’re already spared from the time-consuming process of searching for solutions as we compiled the possible solutions to your gray screen problems.
There is one last thing you can do now to prevent MacBook Pro issues from popping up. Install Outbyte Mac Repair on your MacBook Pro. This amazing tool can be used to run a quick scan on your MacBook to help you identify erroneous files or documents that may cause problems in the long run.
Did the solutions above help you with your gray screen problems on your MacBook Pro? Let us know below!
If you’re running into errors and your system is suspiciously slow, your computer needs some maintenance work. Download Outbyte PC Repair for Windows, Outbyte Antivirus for Windows, or Outbyte MacRepair for macOS to resolve common computer performance issues.Fix computer troubles by downloading the compatible tool for your device.
See more information about Outbyte and uninstall instructions. Please review EULA and Privacy Policy.
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As we know, macOS has a legitimate reputation worldwide. It is a wonderful platform with a range of possibilities. Mac users enjoy virtually flawless data management, and they have the privilege to read and write to various formatted volumes.
However, like any other tech product, macOS may display different mac error messages while processing tasks. On rare occasions, the OS may throw up the error code -36 when copying files on a Mac.
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You can imagine how frustrating it is to have to leave all your work aside to troubleshoot the issue. But don’t worry because there is always a solution to it.
If your Mac gives the error code -36 when copying files, and you do not have a clue on how to fix it, then this post is meant for you. We will talk about the error code -36 in detail, including what it is, causes and several approaches to resolve it.
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What Is Mac Error Code 36?
As we have mentioned before, the error code -36 is a rare species of error. Typically, the Mac error code 36 might occur when you are moving large files around, for instance, transferring files from a Mac to another device or from one external HD to another external HD via a Mac. This issue usually halts the copying process and can affect any file.
Mac users tend to copy large files or folders less frequently, which could explain why this error is not very common. All the same, it might frustrate you if there is an emergency, and you need to transfer something important.
As reported in some Mac forums, users of macOS High Sierra reported encountering the error code -36 when copying files on their Macs. Funny enough, this error has similar characteristics to the error 43.
Causes of the Error Code -36
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The reasons behind the occurrence of the error code -36 on a Mac are diverse, but knowing the exact root cause always comes handy when resolving the problem. It will help reduce the time spent on fixing the issue and prevent future occurrences.
The problem usually stems from the dot-underscore companion files, such as the .DS_Store file, but it can also happen with any other file on your Mac. These hidden files carry vital information like icon images and associated files. So, when there is a problem moving files from a Mac to a Windows-compatible volume and vice versa, the error 36 Mac occurs.
Other likely causes of this error are:
- The file being copied is greater than 4GB.
- The target disk is corrupted.
- There is a system limitation.
- The file is encrypted, or the disk is write-protected.
- The target doesn’t have enough space.
How to Fix the Error Code -36 on Mac?
Fixing the error code -36 on a Mac is decisively simple and easy to overcome. Thankfully, the tricks we are recommending will resolve the problem regardless of the cause, which can be a real time saver.
Solution #1: Run the Dot_Clean Utility
You can effortlessly resolve the error code -36 on a Mac, thanks to dot_clean, a handy command-line tool. To use the dot_clean command, follow the steps below:
- First, turn on your computer, and then follow this path to launch the Terminal window: Applications > Utilities > Terminal.
- Next, type dot_clean into Terminal and leave a single space for the folder path.
- Now, drag the memory card or flash drive icon into the Terminal window to generate the path folder.
- After that, press Enter.
- All the hidden dot-underscore (._) files will be deleted or merged with their host files, which means you can now copy the files to the destination disk, with no issue.
Solution #2: Check for Shortcomings
In most cases, shortcomings like a faulty external media or mismatches in folder permissions and sharing options might cause a Mac to give the error code -36 when copying files. If that is the case, follow these steps to fix the error:
- Check the permissions and sharing options of the file or folder associated with the error code 36 Mac. To perform this setting, right-click on the folder and choose Get Info. After that, navigate to Sharing & Permissions, and then change it to Everyone. But first, you should confirm if your user account has permissions to read and write. If it doesn’t have, click on the Privilege status and make it Read & Write. Now, try to copy your files again.
- If the above trick doesn’t work, check if external media are to blame. You should also check if there is a problem with your connections.
- Another useful trick that might fix this error is to boot your Mac into Safe Mode. To do this, turn off your device, and then turn it back on. When you hear the startup sound, hold down the Shift key. Release this key when you see the Apple logo. Once your computer boots into Safe Mode, try copying files or whatever you want.
Solution #3: Use Third-Party Programs
Until now, you have tried what you could do on your own. It is only reasonable to use an intuitive tool like Outbyte MacRepair to troubleshoot and fix the issue. This repair program works like charm if the causes of the error are malware, viruses, corrupt files, or junk on your Mac. You can use it to restore efficiency and protect your system from errors.
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To conclude, macOS is usually good at preventing problems, so the error code -36 may not be a common sight on your Mac. However, users can still encounter this problem, and when it happens, it completely halts the copying process, which underscores the need to understand how to fix it.
So, next time you encounter this issue, all you have to do is open the Terminal utility and use the dot_clean command. Sometimes, you may need to check for shortcomings. But if you detest manual troubleshooting, install a Mac repair tool to automate things.
If our suggested tips worked for you, or you know of other tricks to resolve the error code 36 Mac Mojave, let us know in the comments.
If you’re running into errors and your system is suspiciously slow, your computer needs some maintenance work. Download Outbyte PC Repair for Windows, Outbyte Antivirus for Windows, or Outbyte MacRepair for macOS to resolve common computer performance issues.Fix computer troubles by downloading the compatible tool for your device.
See more information about Outbyte and uninstall instructions. Please review EULA and Privacy Policy.
See more information about Outbyte and uninstall instructions. Please review EULA and Privacy Policy.